Privacy Policy

1. Introduction

CraftyPop ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal information such as name, email, shipping address, and billing address when you place an order.
• Payment information processed securely by Stripe. We do not store full card numbers or CVV.
• Communication data from contact forms, email, or social media messages.
• Usage data such as pages viewed, time on site, and referring links.

3. How We Use Your Information

• Process and fulfill orders, including confirmations and shipping updates.
• Provide customer support and respond to inquiries.
• Improve our website, products, and services.
• Send marketing communications when you opt in.
• Detect fraud and enforce security.
• Comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share information only when necessary:

• With service providers like Stripe, shipping carriers, and email vendors.
• When required by law or legal process.
• During business transfers such as mergers or acquisitions.

5. Cookies & Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand visitor behavior. You can control cookies in your browser settings.

6. Data Security

We use industry-standard security measures including encrypted connections and secure storage. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as needed for business and legal purposes.

8. Your Rights

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Withdraw consent where applicable.

9. Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@CraftyPop.shop.

To exercise privacy rights or ask questions, contact us at support@CraftyPop.shop.